Frequently Asked Questions (FAQ)
Any teacher or administrator can use At School Today™ with permission from their school principal.
Teachers
Many believe this and have been told this, however it is false. A teacher can use software of their choosing for their classroom when their school principal grants permission. In many teacher union agreements it is stipulated that teachers are able use software that they select themselves.
We require that a principal grants permission to their teachers when seeking permission via our forms to ensure the forms are binding to all participants.
This is how we exist in many of our classrooms today.
It is easy! Have your principal ADD YOUR SCHOOL AS A PAYEE. When they do this, they will be asked to add the school banking information and representative. This will be verified by Stripe instantly. Once they are verified as the true representative, we will ask them to accept the terms and grant permission. It is fast and simple.
For your own permission, that can be a verbal agreement between you and your principal. The above is for use of At School Today™ permission forms and payments via our platform.
This is false. Our privacy policy is inline with GDRP regulations that companies and schools must follow to be compliant to this high standard. Thus, there is no reason that privacy can be an issue. Users / Parents are entitled to enter into agreements with application providers and share their information. GDRP regulations have been put in place to provide power to the individual in order to control their own information. Parents own their information, not schools or companies.
Please review our privacy policy here.
Yes — Absolutely. We are as safe and secure as a bank.
Everything is encrypted in transit and at rest and we follow best practices. All is overseen by Daljit Bhartt our CTO and technical advisor. Mr. Bhartt has been architecting and implementing technology-based products and services in the financial services industry for 25 years. He has a strong commitment to developing "best of breed" solutions that elevate the client experience. Daljit was Managing Director, Head of Technology of Virtu Financial, Formerly ITG Canada Corp.. Mr. Bhartt graduated from Imperial College London with a degree in Computer Science.
Our system is a closed system, meaning that everything is controlled within the app via our platform. E-mail phishing is unable to happen for example.
Yes it is! We are offering our app for free to founding members (first adopters) with no subscription fees. Therefore, SIGN UP NOW so you don't have to pay going forward. There are no setup fees or onboarding fees that other companies demand with overwhelming large and complex infrastructures. We are a simple, agile and fast turn key solution for communication, permission and payments. We remove the expensive and time consuming setups and agreements that other software companies force on schools. You can sign up in minutes with At School Today™.
The only monetary fees that At School Today™ receives at present is a 2.9% service fee for any payment transactions made via our platform. While we are in a startup position, Stripe is helping us into market by not charging 2.9% up to $100 000 USD or up to one year — whatever comes first. Currently a $1.00 transaction will cost the purchaser 2.9 cents and a $10.00 transaction will cost the purchaser 29 cents. Fees are subject to change at any time.
There are 2 easy ways to do this.
1) Enter Bank Information
Click on your name on the top right of the Web dashboard. Select, "Manage my classroom(s)". This will list all of your classrooms. Click the button named, "Deposit Box" located the right of your classroom name. Enter the banking information (Transit Number, Institution Number and Account Number. These numbers can be found on the bottom of the cheques used for the bank account. There is an illustration that you can reference on the, "Deposit Box" screen. Enter the representative information for the bank account and click the button named, "Verify". Stripe will verify your school bank account instantly.
2) Have your school principal sign up your school as a payee
Ask your principal to add your school as a payee. (https://app.atschooltoday.net/register/payee). They will follow a similar process to the above and once verified instantly, you will be able to accept payments.
Payments go directly to your school owned accounts. At School Today™ does not touch funds that are payable to the school. Those funds are sent directly to school accounts via Stripe. Stripe separates funds at the source. Your money is always simply yours.
The forms are returned to the Web dashboard within the engagement itself. You can always view who has returned a form and who hasn't. And, wait for it... you can resend the form reminder to those outstanding! No more chasing parents or forms!
All of the returned forms are compiled into one PDF for a single download! Boom done. Print, share or save. You can email or text the PDF to yourself to bring on a field trip. There is no longer a need to cary a heavy paper binder.
Yes! We are very flexible. Just add another school in your account and then add a classroom to it. It is that simple.
Parents can have children in multiple schools as well. They can have children in completely different school systems (public and private) or districts too. Parents have one login to see all of the info about all of their children.
There are 2 ways to do this.
1) Send the register link to parents
The fastest and easiest way, is to request that parents sign up. Send them an e-mail from your school email with the sign up link (https://app.atschooltoday.net/register/parent). Once they sign up, you will receive a Web Dashboard message asking you to select the classroom(s) that you would like them belong to.
2) Invite parents from the class list
You can add a student one at at time from the class list page. Click the button named, "Add Student". This will open a dialogue window where you can add the student's name and add multiple parents or guidians with corresponding e-mail addresses. An e-mail will be sent to the addresses. These emails will ask the parents or guardians to accept the child into your classroom. You can resend invitations by hitting the, "Resend" button. Invitations that have not been confirmed will appear as, "Pending". Confirmed invitations will appear as "Confirmed".
Teachers control access to their classrooms by adding or deleting invitation requests to parents. After a parent has accepted an invitation, the teacher can delete the parent invitation thus removing access.
Yes. You can create any group associated with your school and invite members to it or ask them to sign up (using the "I am a parent" pathway). It is that simple. For example, you can create a staff room group, after school program groups, PTA groups, team groups and tutor groups.
Yes. This is a pay for use feature. Give us a call at 416-827-4366 for arranging a subscription for your school.
Yes. This is a pay for use feature. Give us a call at 416-827-4366 for arranging a subscription for your school.
Parents
Not in practicality. You can download the app and install it but there will not be any information for you to review if you have not been:
- invited by a teacher and confirmed your acceptance OR
- if you have not registered AND been accepted to a classroom by a teacher.
Teachers control access to their own classroom(s).
Ask your teacher to use At School Today™ NOW!
Parents pay from the app via credit card. You can enter this info manually or grab the info automatically by using your phone camera to view your credit card on screen.
You can view past payments by selecting the, "Payments" icon from the main menu and selecting the, "Paid" tab. You can also scroll through your history. It is that simple. You can share print or save the engagement receipt as a PDF.
Yes it is! We are offering our app for free to founding members (first adopters) with no subscription fees. Therefore, SIGN UP NOW so you don't have to pay going forward. There are no setup fees or onboarding fees that other companies demand with overwhelming large and complex infrastructures. We are a simple, agile and fast turn key solution for communication, permission and payments. We remove the expensive and time consuming setups and agreements that other software companies force on schools. You can sign up in minutes with At School Today™.
The only monetary fees that At School Today™ receives at present is a 2.9% service fee for any payment transactions made via our platform. While we are in a startup position, Stripe is helping us into market by not charging 2.9% up to $100 000 USD or up to one year — whatever comes first. Currently a $1.00 transaction will cost the purchaser 2.9 cents and a $10.00 transaction will cost the purchaser 29 cents. Fees are subject to change at any time.
We keep partners / guardians / spouses in sync right in the app. If something has already be taken care of by your significant other, it will be displayed as competed and you can view what was submitted for your child. It is that simple.
You bet! Yes. Other applications will appear under, "Class Resources" in the app for each child's classroom. If the app exists on your phone, it will open the app. If there is no app associated on your phone it will open the Web site. You can visually see the apps and touch their icons to open them. If you use a Zoom room, Flipboard or Google Classroom your teacher can simply deep link to them and share them in "Class Resources". You no longer need to remember all the tools, where they are or crazy long links to get to them. It is that simple.
We capture the information you enter over time and save it to your parent and child profiles so you do not have to enter it again — OR — you can fill out your profiles at the start and that is it!
When a form comes in, you can review the information pre-filled for you and sign the form with a swirl of your finger. Should you need to change something like an address or phone number, you can change it on the form and we automatically update your profile for future use. You can also update your profile information at any time.
Remembering passwords can be chaos for humans at times. We are glad to let you know that you can use face recognition, touch ID, security pattern swipe, device keychain or enter a password manullay. You can login once and use your device security foe access as well. You can always sign out or in via the app. You can also reset a password when needed.
We send reminders via touch notifications — no more e-mail chaos. Everything is found in one place in the At School Today™ app. Even engagement sent by a teacher has the ability to have a scheduled reminder set with it. If you allow notifications to be received from the app, they will notify you. You can touch them and they will open the specific engagement needing to be attended to. Past notifications can be viewed from the main menu by touching the, "Notifications" icon. You can view them by engagement list or in bubble format with the reminder content within. Touch them and they will open the specific engagement.
Yes — and you can do it in seconds. No more annoying phone calls and waiting on hold. Touch the, "Safe Arrival" icon from the main menu and swipe to the child for that you wish to report an absence or tardiness. Touch a reason form the list, such as dentist, include an optional message, sign the communication and submit. If you child is at multiple schools select the appropriate school from the filter list and them submit. Communication is sent to 1) all guardians, 2) the school admin and 3) the teacher with a confirmation number and your signature.
Yes — and you can do it in seconds. No more annoying phone calls and waiting on hold. Touch the, "Alternate / Early Departure" icon from the main menu and swipe to the child for that you wish to report an absence or tardiness. Select a pickup time, touch a reason form the list, such as dentist, include an optional message, sign the communication and submit. If you child is at multiple schools select the appropriate school from the filter list and them submit. You can also supply an alternate pickup person. You will be required to setup that person with a photo and all of their contact information. Communication with this information is sent to 1) all guardians, 2) the school admin and 3) the teacher with a confirmation number and your signature.